The Position

At a time when police and community relationships are tested more than ever before, law enforcement agencies are looking for every opportunity to provide great service. SPIDR Tech has built the world’s first automated customer service platform for law enforcement. Our platform interacts with 911 callers and victims of crime by communicating with them directly to keep them updated and gather their feedback. Through our customer deployments, our platform already serves over 2 million people.

We are looking for a Customer Deployment Engineer to assist in the deployment of new law enforcement agencies by helping them integrate their existing records management, dispatch, and authentication systems with our platform. This role is a unique mix of software engineering, project management, customer success and information technology disciplines.

No travel is required.

Responsibilities

Need to Have

Nice to Have

Some reasons to work at SPIDR Tech


Our products allow law enforcement agencies across the U.S. to give citizens modern responsiveness and customer service so they can improve their relationships within their communities. This is your chance to join a tight-knit, growing team and help us make people's lives better in ways that really matter.

We build with Ruby, Rails, Javascript, React, Postgres, AWS, Github, CircleCI, and whatever the team decides is the best tool for the job.

SPIDR Tech headquarters are located in beautiful Manhattan Beach, just one block up from the pier. We thought we’d mention this just in case you happen to like the ocean, surfing, boogie boarding, stand-up paddle boarding, building sand castles, walking along the beach, or hanging out on the pier.

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