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Learn more about how SPIDR Tech is helping agencies respond to the pandemic here.
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communication tools during this time. Contact us for more information.
Investigations Module
Serve your crime victims
Your crime victims are amongst your most important customers. They deserve the best service possible.
Once an officer submits a crime report into your RMS, the platform will automatically
begin sending follow-up emails and/or text messages to your crime victims to keep them
informed as their investigation continues.
Automatically send an email/SMS to crime victims once a crime report has
been submitted into your records management system. Ensure your crime victims
have the information they need, including an understanding of next steps.
Update your crime victims
Automatically send an email/SMS to crime victims if an update has been
made on their case. This includes detective assignments, case dispositions and
any other updates that can be triggered through your records management and
case management system.
Close the loop with your crime victims
Automatically send an email/SMS to crime victims if an arrest has been made
pertaining to their case. Ensure your crime victims are notified of court
proceedings immediately.
Features
Send Emails/SMS
Automatically send custom emails and text messages to victims of crime.
Fully Configurable
Decide which crimes will generate an email and/or text messages to a victim.
Multilingual
Automatically send emails and texts with translations for any language.
FOIA Friendly
All relevant data is easily compiled into an auto-redacted FOIA report using our one-button system.