Notice: We are actively helping our customers address the COVID-19 threat through the SPIDR Tech Platform.
Learn more about how SPIDR Tech is helping agencies respond to the pandemic here.
We are readily available to help our current customers and to rapidly deploy agencies in need of our community
communication tools during this time. Contact us for more information.
Patrol Module
Provide an immediate response
Free up emergency lines by keeping callers in the loop.
When people call 911, they may be calling you on their worst day. Once a CAD
Event gets generated in your CAD system, the platform begins sending templated
text messages to your callers, keeping them informed and satisfied.
Once a CAD Event is generated in your CAD, the platform can automatically
send an SMS to the caller, acknowledging the call and providing them with
additional information and resources.
Inform your callers of delays
If a CAD Event is holding in your CAD for an extended period of time,
the platform can automatically send an SMS to the caller, informing them and
apologizing for the delay.
Close the loop with your callers
Once a CAD Event is cleared, the platform can automatically send an SMS
to the caller, asking them for feedback on their interaction.
Features
Fully Automated
Send text messages to your reporting parties automatically, in real-time.
Total Control
Decide which CAD calls generate a text message to your reporting party.
Easily Customizable
Choose when a text message is sent and what it should say.
Simple Integration
Keep your existing CAD, but modernize it through simple integrations.