Provide an immediate response

Free up emergency lines by keeping callers in the loop.

When people call 911, they may be calling you on their worst day. Once a CAD Event gets generated in your CAD system, the platform begins sending templated text messages to your callers, keeping them informed and satisfied.

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Timeline

Acknowledge your callers

Once a CAD Event is generated in your CAD, the platform can automatically send an SMS to the caller, acknowledging the call and providing them with additional information and resources.

Inform your callers of delays

If a CAD Event is holding in your CAD for an extended period of time, the platform can automatically send an SMS to the caller, informing them and apologizing for the delay.

Close the loop with your callers

Once a CAD Event is cleared, the platform can automatically send an SMS to the caller, asking them for feedback on their interaction.

Features

Fully Automated

Send text messages to your reporting parties automatically, in real-time.

Total Control

Decide which CAD calls generate a text message to your reporting party.

Easily Customizable

Choose when a text message is sent and what it should say.

Simple Integration

Keep your existing CAD, but modernize it through simple integrations.