Community Relationship Management

Building upon best practices in the technology industry — and driven by years of on-the-ground experience in law enforcement — the SPIDR Tech Platform is specifically designed to help your agency improve public perception, boost staff efficiency, and position your agency for ongoing innovation.

Step1

Integrates with your legacy systems

Step2

Cleans up your data into useful formats

Step3

Identifies the best ways to engage citizens: email, sms

Step4

Sends automated, customized messages

Modules

Depending on your agency's needs, our platform can offer distinct modules designed to provide a variety of customer service solutions.

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Victim Notifications

Send crime victims emails and text messages that provide them with more information on their cases. These simple updates have led agencies to over a 40% reduction in administrative call volume.

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Module victim email
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Non-Emergency Requests

Manage and collaborate quickly with your officers on all patrol requests, traffic enforcement requests, and vacation/business checks. Save time and money while sending automatic updates to citizens.

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Module requests
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CAD Autoresponder

Automatically generate and send a templated text message to people who call 911 and generate a call for service.

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Module cad

Flagship Partner Program

If your agency is interested in all these modules — and free add-ons — apply to join our Flagship Partner Program for discounts and a seat at the table as the platform continues to grow.

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