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What is
Community Relationship Management?
Community relationship management as a concept borrows heavily from “customer relationship management”, a business term that
refers to practices, strategies and technologies that private companies use to engage their customers.
Just as the purpose of customer relationship management is to engage customers, to keep in contact with them and increase sales, the
purpose of community relationship management is to engage the community, generate goodwill and build effective partnerships.
Law enforcement agencies should develop and adopt policies and strategies that reinforce the importance of community
engagement in managing public safety.
President’s Task Force on 21st Century Policing
The law enforcement landscape is changing rapidly. Connecting with communities requires cutting edge technology. SPIDR is delivering that.
Chief (ret.) Michael Schirling, Burlington P.D.
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Deploy Quickly
Installation takes less than 90 minutes of effort from municipal I.T. departments.
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RMS/CAD Agnostic
Integrate with your legacy records management and computer-aided dispatch systems to leverage your data.
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Cloud-based, Web-based
Benefit from the speed, flexibility, affordability and security of utilizing the cloud.
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Artificial Intelligence
Fully automate your community engagement using state-of-the-art artificial intelligence.
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