Modern customer service for public safety

Your relationship with your community begins with your customers. Built trust and optimize your operations with the world’s first automated customer service platform for public safety.

Try it out!

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Patrol Module

Provide an immediate response

Keep your reporting parties and 911 callers updated with automatic text messages.

Investigations Module

Serve your crime victims

Reduce administrative call volume and complaints by automatically sending follow-up emails and text messages to crime victims.

Insights Module

Measure and improve community interactions

Gain insight into your community with quick, mobile-friendly surveys automatically sent to crime victims, reporting parties, and other community members.

Communicate Directly

No apps or registration, just texts and emails.

Simple, Secure, and Compliant

CJIS-compliant software and storage.

Collaborate with your Community

Gather valuable feedback and insight.

No Extra Work for Employees

Fully automated outreach, triggered by your data.

Improves customer service
"SPIDR Tech helps public safety agencies go from behind-the-curve to industry leaders when it comes to customer service."

– Chief (Ret.) Jeff Halstead

Fort Worth Police Department, TX

Saves time and money
"SPIDR Tech not only saved us tens of thousands of dollars, but also thousands of hours of manpower. And we’re providing our community with customer service that we couldn’t have provided before."

– Chief John Peters

Grover Beach Police Department, CA

Robust and reliable
"The product works, no downtime, no problems. We were so happy with it that we budgeted to renew for 8 years."

– Administrator Eric Tam

Richmond Police Department, VA

Keeps communities safer
"SPIDR Tech is helping us complete telephonic reports, which are vital to our COVID response plan. It is keeping both our officers and our community members safer while we adapt to these new circumstances."

– Chief William McManus

San Antonio Police Department, TX

Ready to learn more?