In law enforcement agencies across the country, there is a big gap between what the agency does for their community and what residents think they’re doing. Not knowing what's happening creates dissatisfied residents, and community members assume the worst: they’re being ignored.
With the SPIDR Tech Platform, agencies are able to use their own data to send out automated texts and emails to crime victims, reporting parties, and citizens who call for non-emergency requests. In doing so, they save vital staff time and provide high-quality, modern customer service to citizens.
Send crime victims emails and text messages that provide them with more information on their cases. These simple updates have led agencies to over a 40% reduction in administrative call volume.Learn More
Manage and collaborate quickly with your officers on all patrol requests, traffic enforcement requests, and vacation/business checks. Save time and money while sending automatic updates to citizens.Learn More
Automatically generate and send a templated text message to people who call 911 and generate a call for service.Learn More
One-to one messaging.
No apps, just texts and emails.
Have internal and external transparency.
Fully automated outreach, triggered by your data.
We spent millions of dollars trying to build a system that manually does what SPIDR Tech does automatically. This technology blows away what we built, for a fraction of the cost!
SPIDR Tech not only saved us tens of thousands of dollars, but also thousands of hours of manpower. And we’re providing our community with customer service that we couldn’t have provided before.