Modern customer service for public safety
Your relationship with your community begins with your customers. Built trust and optimize your operations with the world’s first automated customer service platform for public safety.
Try it out!
Enter your phone number below to receive a demo message from SPIDR Tech.
Provide an immediate response
Keep your reporting parties and 911 callers updated with automatic text messages.
Serve your crime victims
Reduce administrative call volume and complaints by automatically sending follow-up emails and text messages to crime victims.
Measure and improve community interactions
Gain insight into your community with quick, mobile-friendly surveys automatically sent to crime victims, reporting parties, and other community members.
Communicate Directly
No apps or registration, just texts and emails.
Simple, Secure, and Compliant
CJIS-compliant software and storage.
Collaborate with your Community
Gather valuable feedback and insight.
No Extra Work for Employees
Fully automated outreach, triggered by your data.
"SPIDR Tech helps public safety agencies go from behind-the-curve to industry leaders when it comes to customer service."
– Chief (Ret.) Jeff Halstead
Fort Worth Police Department, TX
"SPIDR Tech not only saved us tens of thousands of dollars, but also thousands of hours of manpower. And we’re providing our community with customer service that we couldn’t have provided before."
– Chief John Peters
Grover Beach Police Department, CA
"The product works, no downtime, no problems. We were so happy with it that we budgeted to renew for 8 years."
– Administrator Eric Tam
Richmond Police Department, VA
"SPIDR Tech is helping us complete telephonic reports, which are vital to our COVID response plan. It is keeping both our officers and our community members safer while we adapt to these new circumstances."
– Chief William McManus
San Antonio Police Department, TX