Automatically send text messages to your reporting parties and 911-callers, keeping them updated on the status of their call.
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Send follow-up emails and text messages to your crime victims automatically. These messages have led agencies to over a 40% reduction in administrative call volume and complaints.
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Send quick, mobile-friendly surveys to your crime victims, reporting parties and other members of the community. Analyze your survey data to gather insight on your customer interactions and community sentiment.
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No apps or registration, just texts and emails.
CJIS compliant software and storage.
Gather valuable feedback and insight.
Fully automated outreach, triggered by your data.
SPIDR Tech helps law enforcement agencies go from behind-the-curve to industry leaders when it comes to customer service.
SPIDR Tech not only saved us tens of thousands of dollars, but also thousands of hours of manpower. And we’re providing our community with customer service that we couldn’t have provided before.
