What is
Community Relationship Management?

Community relationship management as a concept borrows heavily from “customer relationship management”, a business term that refers to practices, strategies and technologies that private companies use to engage their customers.

Just as the purpose of customer relationship management is to engage customers, to keep in contact with them and increase sales, the purpose of community relationship management is to engage the community, generate goodwill and build effective partnerships.

Task force
Law enforcement agencies should develop and adopt policies and strategies that reinforce the importance of community engagement in managing public safety.

President’s Task Force on 21st Century Policing

Michael schirling
The law enforcement landscape is changing rapidly. Connecting with communities requires cutting edge technology. SPIDR is delivering that.

Chief (ret.) Michael Schirling, Burlington P.D.

  • Get Community Focused

    Start engaging your community by sending out updates, surveys, newsletters and BOLOs via email and SMS.

  • Deploy Quickly

    Installation takes less than 90 minutes of effort from municipal I.T. departments.

  • RMS/CAD Agnostic

    Integrate with your legacy records management and computer-aided dispatch systems to leverage your data.

  • Cloud-based, Web-based

    Benefit from the speed, flexibility, affordability and security of utilizing the cloud.

  • Artificial Intelligence

    Fully automate your community engagement using state-of-the-art artificial intelligence.

Subscribe To Our Newsletter

Stay ahead of the curve. We'll send you updates, case studies and resources to keep you in the loop.